Privacy policy
How Be Cool UK collects and uses your information. Last updated: October 2026.
Who we are
Be Cool UK is a trading name of J DEXTER ELECTRICAL SERVICES LTD (company number 09047673), registered office 58–60 Wetmore Road, Burton upon Trent, DE14 1SN. We are the controller of personal data collected through this website.
What we collect and why
| Data | Purpose | Lawful basis |
|---|---|---|
| Name, phone, email (optional), postcode, job details submitted in the enquiry form | Respond to your enquiry and provide a quote | Steps at your request before entering a contract; legitimate interests |
| Details given by phone, WhatsApp or email | Respond to you and carry out work you book | Contract; legitimate interests |
| Job and invoice records | Accounting, tax and warranty records | Legal obligation; legitimate interests |
| Technical data (IP address) processed by the spam check, if enabled | Prevent automated spam submissions | Legitimate interests |
We do not currently run analytics or advertising cookies on this website. If we add them, we will ask for your consent first and update this policy before they are switched on.
Who processes your data
- Vercel hosts the website and runs the enquiry form function.
- Resend (or the email provider we confirm before launch) delivers enquiries to our inbox.
- Cloudflare Turnstile (when enabled) checks that form submissions come from people. See Cloudflare's privacy policy.
- WhatsApp (Meta) if you contact us that way.
Some of these providers may process data outside the UK. We rely on the safeguards they provide, such as approved transfer mechanisms.
How long we keep it
If your enquiry does not lead to any work, we delete your details after 12 months. If work goes ahead, we keep job and invoice records for 6 years, as required for tax and accounting purposes.
Your rights
You can ask to access, correct or erase your data, restrict or object to its use, and request portability where applicable. Email becooluk2@gmail.com or call 07971 978721. You can also complain to the Information Commissioner's Office.
Contact
Questions about this policy: becooluk2@gmail.com.